Privacy Policy
Privacy Policy
Last updated: 24 August 2026
This Privacy Policy explains how Craft Mate (“we”, “us” or “our”) handles information when you use our website or any mobile application released under the Craft Mate brand.
This policy applies to Craft Mate applications including Resin Mate, Fairly Profitable, Leather Mate, Cutting Mate, and any other Craft Mate applications we may release in the future.
Information Used by Our Apps
Our apps are designed to collect as little personal information as reasonably possible.
Depending on the Craft Mate app and the features you choose to use, information may include:
Project, product, costing, stock, event or craft-related information that you enter into the app.
Photographs or images that you choose to add to an app where that feature is available.
App preferences and settings.
Subscription and purchase status.
Basic technical information required for the app to operate, diagnose errors or validate purchases.
Where information is stored locally on your device, Craft Mate does not have access to that information unless a feature specifically requires it to be transmitted or you choose to share or export it.
We do not sell users' personal information.
Purchases and Subscriptions
Some Craft Mate apps offer optional paid subscriptions or in-app purchases.
Payments are processed by the platform through which the app was downloaded, such as Apple App Store or Google Play. Craft Mate does not receive or store your full payment card or bank details.
We may use RevenueCat to manage subscription entitlements and verify whether a user has an active subscription. RevenueCat may process information relating to your app installation, subscription status, purchase history and the app store through which a purchase was made.
This information is used only where necessary to provide and manage paid app features.
How We Use Information
Information processed through our apps may be used to:
Provide the features and functionality of the app.
Save your projects, settings and preferences.
Calculate costs, quantities, profits or other information requested by you.
Manage and verify subscriptions and purchases.
Restore previous purchases.
Maintain the security and reliability of our apps.
Diagnose technical problems and improve app performance.
Respond to support enquiries.
We do not use information entered into our apps for advertising purposes.
Information You Enter About Other People
Some Craft Mate apps may allow you to record information relating to customers, clients, suppliers, events or other individuals as part of your own business or craft records.
You are responsible for ensuring that you have an appropriate reason and, where necessary, permission to record this information.
Craft Mate only processes this information for the purpose of providing the app functionality requested by you.
Photos and Device Permissions
Where an app includes features allowing photographs or images to be added, the app may request access to your device camera or photo library.
Access is only requested when necessary for the feature you choose to use.
We do not access your photographs or camera without your permission.
You can withdraw device permissions through your phone or tablet settings at any time.
Third-Party Services
Our apps may rely on trusted third-party services to provide certain functionality. These may include:
Apple, for App Store downloads, purchases and subscriptions.
Google, for Google Play downloads, purchases and subscriptions.
RevenueCat, for subscription and purchase management.
Hosting, technical infrastructure or error-monitoring providers where required to operate our services.
Third-party providers process information according to their own privacy policies and applicable data-protection laws.
Where we share or permit access to personal information, we expect service providers to provide appropriate protection for that information.
Data Storage and Retention
Information stored locally within a Craft Mate app generally remains on your device until you delete it, delete the relevant project or record, clear the app's data, or uninstall the app.
Information processed by third-party services such as Apple, Google or RevenueCat may be retained in accordance with their own legal, accounting and operational requirements.
Where Craft Mate directly holds personal information, we retain it only for as long as reasonably necessary for the purpose for which it was collected, including any legal, accounting or regulatory requirements.
Deleting Your Information
Where an app stores information locally, you can normally delete individual records within the app or remove locally stored information by uninstalling the app.
You may also contact us to ask whether we hold personal information about you and request its deletion where applicable.
Please email support@craftmateapps.com with any privacy or data-deletion request.
Please note that purchase and transaction records held by Apple, Google or other payment providers are controlled by those providers and may be subject to separate legal retention requirements.
Your Data Protection Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
Ask what personal information we hold about you.
Request a copy of your personal information.
Ask us to correct inaccurate information.
Ask us to delete personal information where applicable.
Restrict or object to certain uses of your information.
Withdraw consent where processing is based on consent.
UK users also have the right to raise concerns with the Information Commissioner's Office (ICO).
Children
Craft Mate apps are not designed to collect personal information from children.
If we become aware that personal information relating to a child has been collected inappropriately, we will take reasonable steps to remove it.
Website
Our website may collect limited information necessary to operate the site, respond to enquiries and understand basic website usage.
Cookies or similar technologies may also be used. Where consent is legally required for non-essential cookies, users will be given an appropriate choice.
Changes to This Privacy Policy
We may update this Privacy Policy when we introduce new apps, features or services, or where legal or regulatory requirements change.
The latest version will always be published on this page and the “Last updated” date will be amended accordingly.
Contact Us
If you have questions about this Privacy Policy, your information, or any Craft Mate application, please contact:
Craft Mate
Email: support@craftmateapps.com